Roger Dow, Susan Cook
Description
Go behind the scenes of phenomenal companies such as Charles Schwab & Co., Mary Kay Cosmetics, Mid-Columbia Medical Center, Intel, Levi Strauss & Co.,
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The Ritz-Carlton, & USAA to learn how they've increased profits by huge percentages. The authors reveal Eight Vital Insights to turn on the people, customers, & profits or your corporation. Vivid stories capture the words & wisdom of real people -- CEOs, managers, front-line workers, even customers. Jargon-free ideas & hands-on exercises move you quickly from Insight to Action. This book offers timeless wisdom that is fun, inspirational, & immediately available to your organization.
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