A. Vincent Vasquez
Description
Today's CIO faces three very complex challenges: - How to manage the broad portfolio of enterprise technology required to run the business?- How to im
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prove the efficiency and security while also lowering the cost of running management processes that operate across enterprise technology silos?- How to find budget to fund disruptive technology initiatives like digital transformation?Historically, increased complexity has given rise to new categories of software applications that simplify processes and drive efficiencies, helping the CIO's peers to be more successful in their respective functions, such as CRM, ERP and HRM.In The Next CIO, I argue that the next generation CIO needs a similar application to simplify the management of processes that touch the business' broad enterprise technology portfolio. I call this application ETM for Enterprise Technology Management.An ETM application would help the CIO and IT better describe, automate and optimize the processes that deliver the experiences and outcomes required by the business to succeed. An ETM application would help to improve process efficiency, enhance security and compliance, and deliver business observability on the journey to empowering autonomous IT.
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