Jay Anstine
Description
There are two separate worlds within healthcare-the world the general public experiences in receiving care, and the world industry workers experience
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in providing that care. It is in this second world where the politics of healthcare lives, influencing how care is delivered and impacting the effectiveness of a compliance program.
Written as a personable discussion, this guidebook by expert Jay Anstine helps new compliance officers improve their ability to communicate effectively with healthcare leaders in order to gain buy-in to the compliance program. He walks the reader through developing a neutral political strategy in order to maneuver the compliance program's agenda through a world of competing self-interests. Jay covers key tactics such as thinking like a healthcare leader, building strong relationships with leaders, and using diplomacy to communicate and resolve issues. New-to-the-profession compliance officers and students enrolled in academic healthcare compliance courses are sure to find this book invaluable for reducing their on-the-job learning curve.
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