Meng-Mei Chen
Description
Societal changes, talent shortages, and technology have created a perfect storm. How can the hospitality industry exit the perfect storm? The hospital
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ity industry can transform itself into the Hospitality Vibes industry and rise from the storm more vigorously than ever. The Hospitality Vibes industry can become part of the social fabric where employees and guests find meaningful connections and recharge energy through joyful interactions. This book builds the roadmap to the Hospitality Vibes industry, where employees and guests have an equal status in the relationship and where employees find meaning and eudaimonia in their work. Please join us on this transformative journey.
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