Paul B. Thornton
Description
According to Thornton, successful leaders need to be in tune with the needs of their followers and, through the role of leadership, able to challenge
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those followers. A model is used to describe effective leadership: challenge the status quo, build confidence in others, and coach associates. Each chapter presents examples, case studies, and summaries to reinforce concepts in the model. Other topics include: giving feedback, evaluating performance, benchmarking, and facilitating.
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