Ron Brooks (Disabilities advocate), Kristen Joyner, Mary Liz McNamara, Michelle Witman
Description
"The public transit industry invests a lot of time and effort communicating with the public. And while it's often required by law or as a condition of
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our funding, experience has taught us that effective public involvement leads to better service and a greater level of public acceptance. most transit agencies are good at effective community engagement, but making these efforts accessible and inclusive for people with disabilities can be challenging. This book was created for just this reason. Within its pages, the authors begin by making the case for accessible community engagement. Then, they explain how typical public involvement strategies, ranging from informal surveys to highly orchestrated community events, can be made accessible for people with an array of disabilities. The book provides specific advice on appropriate disability etiquette, creating and delivering accessible documents and presentations, conducting accessible in-person and virtual meetings, and managing just about every aspect of maintaining long-term community relationships that are accessible and inclusive for virtually everyone."--Back cover.
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