Brody, Marjorie
Description
Product description Making etiquette blunders can be costly to a career. Whether it is a networking situation, a sales call, working with clients, or
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within an office environment, these blunders can be avoided. This 45 minute tape identifies the top 21 etiquette gaffes and how not to make them. Here's a partial list: *Forgetting a name when introduced or not knowing proper greeting protocol *Following improper "netiquette" with regard to e-mail *Not understanding and respecting privacy issues *Misusing common shared space *Forgetting to be gender neutral *Making wardrobe errors *Misusing voice mail Review Brody's message that good manners matter is a quick-read with entertaining anecdotes throughout which bring the message to life. -- Independent Publisher, October 2000 For people who feel an increased professional image would enhance effectiveness. If ... you're unclear about protocol, this book can help. -- Upline Magazine, December 2000 About the Author Marjorie Brody, MA, CSP, CMC, is an internationally recognized expert and motivational speaker on career enhancement and corporate etiquette who connects people to potential. She has dedicated herself to the art of effective communication and to helping individuals recognize the power they have within for unlimited success. Marjorie has appeared on CNBC, Fox-TV, Oxygen Network, and been quoted in The Wall Street Journal, Washington Post, USA Today, People, Glamour, BusinessWeek, Fortune and many other national publications. She is author of 16 books, including Speaking is an Audience-Centered Sport, and the four-booklet series 21st Century Pocket Guides to Proper Business Protocol. Marjorie was selected one of "Pennsylvania's 1999 Best 50 Women in Business." She can be reached via e-mail at [email protected] or visit her web sites.
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